Privacy Policy

Macalicious Baking respects your privacy and is committed to protecting personal information. This page contains template language for business and legal review before publication.

Scope

This Privacy Policy applies to information collected through our Shopify storefront, customer support channels, order communications, and the Kitchen companion experience used with Macalicious kits.

Information we collect

We may collect account details, order details, billing and shipping information, email address, phone number, customer support communications, and information you choose to provide through forms, checkout, or account settings.

We may also collect device and usage information such as browser type, IP address, page interactions, referral URLs, cookie-related data, and similar technical information needed to operate, secure, and improve our services.

How we use information

We use personal information to process and fulfill orders, ship products, operate the Kitchen experience, provide support, detect and prevent fraud, comply with legal obligations, and improve our products and services.

With your consent where required, we may also use contact information for email and SMS communications, including transactional updates, support responses, reminders, and promotional messages.

Sharing and disclosures

We may share information with Shopify, payment processors, shipping carriers, customer service providers, email providers, SMS service providers, analytics providers, and other vendors that help us run our business.

We do not sell personal information in the ordinary course of business. No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data, consent records, and related mobile information are not sold or shared with third parties except with vendors and service providers that help us deliver messaging, customer support, fraud prevention, or legal compliance.

Cookies and related technologies

We may use cookies and similar technologies to support cart and checkout behavior, store preferences, improve user experience, evaluate store performance, and protect account and transaction security.

Retention and security

We retain information for as long as reasonably necessary for fulfillment, legal compliance, tax and accounting records, dispute resolution, and legitimate business operations.

We use reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage can be guaranteed to be completely secure.

Children's privacy

Our services are not directed to children under 13. If you believe a child has provided personal information, contact us so we can review the situation and respond appropriately.

Your rights and choices

Depending on where you live, you may request access to, correction of, or deletion of personal information, or ask for more information about how your data is used.

You may opt out of marketing emails by using the unsubscribe link in those emails. You may opt out of SMS by replying STOP. You may reply HELP for help.

To submit a privacy request, contact support@macaliciousmacs.com.

SMS and 10DLC-related privacy disclosures

If you opt in to SMS, we may use your mobile number, consent record, message history, order or account context, and related metadata to send transactional or support messages, Kitchen reminders, and promotional messages you agreed to receive.

Message frequency varies by program and your activity. Message and data rates may apply. Consent to receive SMS is not a condition of purchase.

Reply STOP to opt out. Reply HELP for help. We may send a one-time confirmation message after an opt-out request.

For SMS program terms, see our Terms of Service. For questions, contact support@macaliciousmacs.com.

Nationwide service note

We may market and ship products to customers throughout the United States, and applicable privacy rights may vary by state.

Changes to this policy

We may revise this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.